Crystal Son, Healthcare Service Corporation (HCSC)

Crystal Son, Executive Director, Enterprise Data and Analytics Solutions, Healthcare Service Corporation (HCSC)

Crystal Son is an Executive Director of Enterprise Data Analytics and AI at Healthcare Service Corporation (HCSC). She has 18 years of experience in deriving intelligence from data, first as technical contributor and now as a leader and organizer of diverse teams. She is passionate about real-world applications of data-driven insights, storytelling through data, and building high-performance analytics and data science teams.

Prior to joining HCSC in October 2022, Crystal held several roles at Civis Analytics, including delivery of analytics advisory services, management of healthcare and government customer portfolios, and the build and GTM for several products. In March 2020, she led a private sector + public sector team of academic researchers, data scientists, engineers and communications experts appointed by Gov. JB Pritzker to inform decision making and outreach campaigns during the peak of the COVID-19 pandemic in Illinois.

She began her career in data as a public health epidemiologist first for the City of New York, then with Memorial Sloan-Kettering Cancer Center as an infection control epidemiologist. She now calls downtown Chicago home, where she lives with her spouse and three children.

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